IT Factory Brisbane – A Branch of IT Factory Sydney, Trusted Since 2008

All Pickups are CO₂-Offset

Every collection job is carbon-neutral. Emissions from your pickup are offset through our accredited partner Greenfleet, who plant native forests locally to remove the equivalent CO₂. Make your ICT disposal truly sustainable.

Secure ICT End-of-Life for Queensland Businesses

Turn retired devices into compliance and climate action.

From secure data destruction to circular recycling and carbon-neutral collections, we help Queensland organisations meet their regulatory obligations while advancing sustainability goals. Every device retirement becomes an opportunity to demonstrate environmental leadership and responsible ICT stewardship.

Certified data destruction and clear chain of custody

Circular, climate-positive e-waste outcomes

Buy-back value as a credit with self-service estimator

CO₂-neutral pickup jobs with certified carbon offsets

How the program works

A simple, secure, circular approach—from request to carbon-neutral collection to buy-back and certificate.

1

Quick self-audit

A 15-minute online ICT End-of-Life Self-Audit highlights gaps, risks and quick wins across your fleet.

Start Self-Audit
2

Digital pickup request

A standard online pickup & asset form for each job – locations, estimated volumes and any higher-risk items. No messy spreadsheets.

Submit Collection Request
3

Buy-back value estimator & options

We provide you with a simple Buy-Back Value Estimator tool. Your team enters basic details of retired equipment (make, model, age and condition) and instantly generates indicative buy-back values, which can be applied to your invoice.

Use Buy-Back Estimator
4

Secure collection, data destruction and asset disposal

IT Factory picks up devices, securely wipes data using NIST standards, re-certifies viable units for reuse and recycles or remarketing. Every step tracked in your digital asset chain. We also CO₂-offset collection emissions via Greenfleet and provide you with proof of offset.

5

Certificates, reports and closure

Destruction, recycling and buy-back certificates issued within 10 business days. Final invoice is adjusted by any buy-back credit—clear audit trail for finance, risk and sustainability teams.

Our promises to your business

Guaranteed outcomes you can count on

Audit-Ready Promise

If an internal, customer or external audit finds our documentation for assets we've processed is lacking, we'll provide whatever additional tracing and evidence is needed at no extra cost until the issue is resolved.

Certificate Turnaround Guarantee

All destruction and recycling certificates are issued within 10 business days of processing, or your disposal fee for that batch is waived.

Service Reliability Guarantee

If we miss an agreed pickup window by more than 2 business days (outside agreed changes or major events), your next like-for-like pickup is free.

CO₂-Neutral Collections

Every collection service is carbon-neutral. We measure the emissions from your pickup (vehicle fuel, distance traveled) and purchase carbon offsets through our accredited partner Greenfleet, who plant native Australian forests to absorb an equivalent amount of CO₂. You receive proof of offset with each collection certificate.

Transparent Buy-Back Values

You control the inputs via the Buy-Back Value Estimator and see a reconciliation of estimated vs actual returns, so finance and sustainability teams can trust the numbers in your ICT and ESG reporting.

Simplify your ICT end-of-life processes today

Start with a self-audit, request a collection or estimate buy-back value—whichever suits your timeline.

Need something more tailored?

Get in Touch

Or email us directly at [email protected]