From deployment to retirement to remarketing—choose the program that fits your organisation's needs
For occasional, one-off projects
Best when: You just need something done once and don't yet need SLAs, dashboards or ESG reporting.
For predictable, compliant lifecycle management
For full circular IT and strong ESG story
Low-risk way to try the 24-month Lifecycle Partner SLA
Commit for just 6 months, get all the 24-month SLA benefits.
At the end of 6 months, if you're happy, we simply extend it out to the full 24 months. If not, you can step back to ad-hoc jobs going forward – no penalties.
It's essentially a "try the program, not just a job" option.
Meet regulatory requirements with audit-ready documentation
Predictable costs aligned with refresh cycles
One partner for the entire device lifecycle
Revenue recovery and ESG reporting metrics
For program customers (24- and 36-month, including the 6-month trial), we back our work with:
All queries handled within 1 business day (during business days). If we miss this, you receive a service credit.
Your asset and data documentation is audit-ready, or we'll make it right—no additional charge.
Pickup, data sanitisation, and reporting timelines are guaranteed with service credits if we miss them.
Choose the right program for your organisation's needs and refresh cycles
| Item | Ad-hoc Jobs | 24-month Lifecycle Partner SLA | 36-month Circular IT Program |
|---|---|---|---|
| Term | None |
24 months (6-month trial option available) |
36 months |
| Deployment fee / device | $25 | $20 | $15 |
| End-of-life fee / device | $20 | $18 | $15 |
| Remarketing revenue share (client) | 50% | 60% | 65% |
| Pickup fees | Full call-out | Discounted / free bulk | Free standard (within agreed volume) |
| Pickup SLA | No SLA | ~10 business days | ~5 business days |
| Data sanitisation SLA | When capacity allows | Within X business days | Within X days + service credits |
| Destruction certificates | Itemised, within 20 business days | Itemised, within 10 business days | Itemised, within 5 business days |
| Reporting | Job report only | Quarterly report | Quarterly report + ESG dashboard |
| Query handling | No commitment | All queries within 1 business day | All queries within 1 business day |
| Audit-ready asset & data pack | Not included | Included | Included |
| Quarterly mobile shredding | Not included | 1× per quarter at 30% off (Sydney only) | 1× per quarter at 30% off (Sydney only) |
| Onboarding | Charged at full rate | 50% discount | Included |
| Lifecycle review (QBR) | Not included | Quarterly | Quarterly (incl. ESG focus) |
| Best for | One-off jobs / clean-ups | Ongoing fleets & refresh cycles | Long-term circular IT & ESG-led organisations |
* We'll confirm exact SLAs like "X business days" with you based on your locations and volumes.
Choose a program that fits your organisation's needs, or start with our 6-month trial offer.
Questions? Email us at [email protected] or call to discuss your specific needs.